Technical Systems Analyst

Quick Summary of this Job

Category Technology/IT
Job Type   Unspecified
City Mississauga
State/Region Ontario
Country Canada
Company SAMSUNG ELECTRONICS CANADA INC.

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Work Hours:  Not Specified
Salary Period:  Annual
Overview: Inspire the World, Create the Future.
Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung.

Technical Systems Analyst

The Technical Systems Analyst troubleshoots technical issues on a regular basis and works closely with IT and other cross-functional business resources to bring issues to a successful resolution. The Technical Business Analyst looks for system and process efficiencies as well as manages various projects under the supervision of the Sr. Project Manager.

Responsibilities:
  • Responsible for gathering and documenting the business requirements and then ensuring that the deliverables produced by the development effort conform to the business requirements
  • Reviewing key development and design deliverables, including interface specifications, integration requirements, data schemas, and design documentation, as well as the business's implementation and conversion strategies and plans
  • Participate in the integration testing and user acceptance testing process, including preparation of acceptance criteria, review of the test plans and scenarios, review of test results as well as taking responsibility for end to end testing
  • Project planning and administration - assists in developing the project charter documentation, including helping with the high-level plan, the feasibility analysis, and in developing the business case
  • Co-ordinates the project by arranging project meetings, following up on issues and sign-offs, producing status documentation and meeting minutes and informing team members of decisions made
Systems/Process Support (50%)
  • Support all problems caused by technical and process issues, working together with ecommerce, order management, distribution, client content and IT.
  • Monitor and resolve issues with IT collaboration
  • Through the resolution of regular issues, identify process improvement opportunities.
Process Improvement (20%)
  • Work collaboratively internally with Sales, Marketing and Finance to implement best practices.
  • Work collaboratively externally with customers to drive process improvements.
Projects Management (30%)
  • Perform special projects for department/business unit as required
Qualifications:
  • University degree with a Computer Science or IT focus, or equivalent
  • PMP certified or interest in pursuing PMP certification an asset
  • Strong understanding of online communication and online technologies
  • Solid understanding of web development environments, sufficient to understand the implications of issues within web-based applications (i.e. cross browser and cross platform concerns);
  • Familiar with web technologies such as HTML, JAVA, CSS and JavaScript;
  • Familiar with Oracle/MS-SQL
  • Good domain and extensive SAP (module specific) implementation & support knowledge
  • comprehensive knowledge of project management tools, techniques and methodologies
  • Demonstrated ability to partner with different functional departments to successfully manage IT project deliverables
  • Sound judgment and decision making ability
  • Excellent interpersonal and communication skills
  • Results oriented and well organized
  • Demonstrates initiative, positive energetic attitude, requires little supervision
  • Proficient negotiation, facilitation and influencing skills
  • Ability to multitask, deal with changing priorities and handle ambiguity
  • Proven experience in effectively working with technology delivery teams
  • Experience translating business needs into IT implementation
  • Efficiently communicate to stakeholders to manage expectations and project progress
  • Bilingual (Korean/English) an asset
  • 5-7years' experience as a full time business analyst with design and implementation experience
  • Minimum 3 years of project management experience.
  • Minimum 3 years Programmer Analyst experience
  • Experience building and integrating new website tools and features
  • Experience with WEB/SAP interface
  • Possess good experience in effort estimation, documentation process including SAP implementation methodology, monitoring the developments and providing high quality solution.
  • Experience in understanding the Client's requirement and carry out application assessment activities
  • Experience in developing templates for the various Business scenarios
  • Strong working hands-on experience in a direct project management role involving technology and operations stakeholders
  • Hands-on project management experience in implementing IT solutions from inception to completion is mandatory
Samsung is an equal employment opportunity employer.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.

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