Manager, Operations Centre (Out of Scope)
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ISM Canada is a unique full service, technology solutions company that has positioned itself to support and foster innovative customer growth and development into the future. Featuring a nearly 50 year track record of meeting and exceeding customer service levels and business targets, ISM Canada is the largest, fully integrated technology solutions company in Western Canada.
Committed to service excellence, ISM's customers are at the top of our business model not the bottom, ensuring that all decisions and service offerings focus on customer benefits first. We draw on the strength of our highly skilled employee base, and leverage our partnerships to offer thought leadership from a world class perspective.
Are you looking for an exciting new opportunity? Interested in working with leading-edge technologies? Are you passionate about customer excellence and coming up with innovative solutions to customers business issues? Then ISM Canada may be the company for you!
The Manager, Operations Centre will be accountable for establishing strategies and procedures for delivery of assigned services, in order to meet our customers' business needs. The Manager, Operations Centre will provide thought leadership and will interface with customers, lead project teams, including direct reports, and will be responsible for maintaining, improving, measuring and growing the assigned service(s).
The Manager, Operations Centre will report directly to the Director, Infrastructure Operations. This is an Out of Scope role subject to regular business working conditions and occasional travel is a requirement of the role. This role is also expected to evolve as ISM Canadas business evolves.
ISM CANADA, AN IBM COMPANY